Privacy Policy

Last updated: 15 September 2026

BodySync Pakistan respects your privacy. This policy explains what information we collect when you visit our website, place an order, create an account, subscribe to updates, or contact us, and how we use and protect it.

Information we collect

We may collect your name, email address, delivery and billing information, order details, account credentials, messages sent to us, device and browser information, IP address, cookie data, and information about how you use the website. Payment information is handled by the payment service presented at checkout; we do not intentionally store complete card details.

How we use information

To process, deliver and support orders.
To manage accounts, returns, refunds and customer enquiries.
To prevent fraud, secure the website and comply with legal obligations.
To improve our products, website and customer experience.
To send marketing messages when you have chosen to receive them. You may unsubscribe at any time.

Cookies and analytics

We use essential cookies for the cart, checkout, login and security features. We may also use preference and analytics cookies to understand website performance. Browser settings can restrict cookies, although parts of the store may then stop working correctly.

Sharing your information

We share information only when reasonably necessary with service providers that help us operate the store, such as hosting, payment, delivery, email, analytics and security providers; with professional advisers; or with public authorities where legally required. We do not sell personal information.

Retention and security

We keep information only for as long as needed for the purposes described above, including accounting, dispute resolution and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may ask to access, correct or delete personal information we hold about you, subject to identity verification and any information we must retain by law or for legitimate business records. You may also withdraw marketing consent.

Children

Our store is intended for customers able to make purchases under applicable law. We do not knowingly collect personal information from children without appropriate consent.

Policy updates

We may revise this policy when our services or legal obligations change. The latest version will appear on this page with an updated date.

Contact

For privacy questions, email [email protected]. Location: Pakistan.